Registration is now closed!

If you need to register last minute, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

We cannot guarantee that we can process registration requests coming in after 3pm on Friday, Nov 27 in time for the start of the Course on Monday, Nov 30.

How to access the Virtual Course

Dear Registrants,
We are excited to welcome you online. Here is the key information that you need to know. It’s lengthy but since we won’t see you at the registration desk, it’ll be worth your time to read it.

1. WEBAPP https://app.course-mcgill.ca
This website will be your best friend next week! Nothing to download. Simply click on the button below to open the Web App in your web browser.
  • Consult the program
  • Access the Zoom links to launch the online sessions
  • Evaluate each speaker
  • Complete the global course evaluation at the end
  • Network with your colleagues
  • Access recordings of presentations you may have missed (available within ~ 24 hour delay)
  • Print your CME certificate
2. ALWAYS MAKE SURE TO BE LOGGED IN
It’s like driving a car. You need to have your key to drive it. Same for the use of the Web App.
Please use your username and password that you registered with.
Can’t remember your password? Contact Leona via the Help Desk on the dashboard of the Web App.

3. TEST YOUR ACCESS ON SUNDAY, NOVEMBER 29 FROM 2PM TO 4PM
If you want to go for a “test drive”, you can join us for a Test Zoom Webinar this Sunday, November 29. We’ll be happy to welcome you online any time from 2-4pm. You simply log into the Web App and click on the “LIVE SESSIONS” icon on the dashboard. This will bring you into the webinar. Say hi in the chat and wish the organizing team much success… and a little bit of luck, before leaving the meeting.

4. VERIFY YOUR PRIVACY SETTINGS
When we imported your information into the attendee directory of the Web App, we reset it so that your profile is visible and that other participants (attendees and exhibitors) can contact you. If you don’t want to be contacted or be excluded from the directory, please go to My Profile on your Dashboard. Then go to Privacy to update your settings.

PRECISION ON MESSAGING: Other participants will not see your email address unless you send them a message first or you reply to an email that was sent to you.

5. CATCH UP ON MISSED PRESENTATIONS – RECORDINGS WILL BE AVAILABLE FOR 6 MONTHS
One of the biggest benefits of a virtual event surely is that you can listen to content at your convenience and that you can listen to several parallel workshops (one live and others recorded). Our technical team will do its best to post recordings within a delay of 24 hours. The link to the recordings will be posted under the “View Program” icon on your dashboard. You need to be logged in to view recordings.

You can only claim credits for sessions you watched LIVE as this is the only time that interaction with the presenter is possible. We encourage you to track your time as you will need to report your watch hours on the CME certificate, same as in the past.

6. ACCREDITATION – HIGHLIGHTS
This Group Learning program meets the certification criteria of the College of Family Physicians of Canada and has been certified by the Office of Continuing Professional Development, Faculty of Medicine and Health Sciences, McGill University for up to 18 Mainpro+ credits/hours.

You can only claim credits for sessions you attended LIVE.

NEW THIS YEAR: You will only receive ONE certificate that can be used for CME as well as RAMQ reimbursement.
Complete information is available under the Accreditation Info icon in the Web App.

7. MORE QUESTIONS THAT WE DIDN’T ADDRESS HERE?
Please visit our Help Desk in the Web App to find :
  • Answers to all FAQs.
  • Live Chat for any other questions and concerns.

Please note that our phone lines will only be monitored sporadically whereas the virtual Help Desk will be staffed from 7:30am until 5pm Monday through Wednesday, as well as noon to 4pm on Sunday.
We look forward to hosting you this Nov 30 - Dec 2!

Ivan Rohan - Course Director

and the Scientific Committee
Heather Abrahams | Mylène Arsenault | Élise Boulanger | David Dannenbaum | Stuart R. Glaser | Daniel E. Lalla | Francesca Luconi | Lavanya Narasiah | Najmi Nazerali | Jan Schulz | Sonali Srivastava | Michael Zigman

Contact us

Registration / Speaker Inquiries
Leona Hanemann
This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: 1-450-550-3488 ext. 2

Sponsorship / Exhibition /
Venue Inquiries

Isabel Stengler: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: 1-450-550-3488 ext. 1
Refresher Course Secretariat
IS Event Solutions
471 Av. Alexandra, St-Lambert, QC J4R 1Z4
Fax: 1-514-227-5083

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